Frequently asked questions
Where is Red Moon Fireworks company located?
We are based in the city of Liuyang in China, literally the Mecca of fireworks. Red Moon Fireworks is one of the most reputable fireworks suppliers in China. We are well known for our high quality fireworks and wide range of products used by millions of people around the world.
What is the quality assurance of Red Moon Fireworks?
Our manufacturing standards are governed by the Internal QC Department of China Fireworks Regulations. The department regulates the standards of raw materials and chemical compositions in the manufacturing process.
The department takes samples occasionally from our plant and carries out periodical tests to ascertain that we confine to set standards. Besides this we appreciate and welcome any opportunity to learn from world renown and experienced fireworks industry operators.
What are the main competitive products and services you offer?
1. Red Moon Fireworks boosts of products such as the Firecrackers which range from match crackers to celebration crackers. Other crackers series available include super charged bomb, thunder bomb and wood pecker.
2. Another selling product from Red Moon is the display shells series. For instance, we have display shells from 1.75 inches to 20 inches. There are lots of differently sized shells that we supply.
3. We never fail to appreciate the traditional Roman candles. These range from 1.20 inches to 3 inches. We also manufacture smokeless fireworks. We also have different types of cakes ranging from 0.05 inches to 4.0 inches.
4. The rocket series is also another product we manufacture. There is the bottle rocket, spherical rocket and display. These are specially designed and manufactured to give the best resolution.
What kind of price term do you offer?
We offer Free on Board (FOB) shipment terms as well as Cost, Insurance and Freight (CIF) terms. When a client chooses the FOB terms, we ask for more information on the shipper and the confirmation of the shipment. We can also assist you in the booking process for your shipment container. When a client opts for CIF and C&F, we ask for details such as the shipment destination port.
What payment terms do you accept?
We accept transferable and irrevocable Letter of Credit (L/C) at sight bill of landing. Depending on the nature and kind of customer we are dealing with, we may offer flexible payment options.
Are you a member of AFSL?
Yes. We are a member of The America Fireworks Standards Laboratory. The cargo can be offered for inspection at the AFSL offices in China. We also meet the British Standard Fireworks (BS7114) regulations.
In case there is a discrepancy in the quality and quantity of the product which is purchased and sealed by the contract between us, what will you do?
You have every right to place a claim with us within 15 days after the arrival of your cargo. A representative will ascertain that the claim is genuine and sign and file an evidence report.
Similarly, if the inspection authority in your location notes that the cargo contravenes the set standards, a report from the local inspection authority is also required. When all this information is received and certified, we will remit your money to your bank account within seven working days.
Can I apply to be an agent for your products in my local area?
Yes, if you meet all the requirements and expertise to set up an agency we will offer you the opportunity. You need to forward your details and we will check if we have any existing sole agency system in your area.
If there is a sole agency in your country this may limit you from applying for an agency. However, if there is no agency or any sales representative in your country, you can place your application for the agency.
How many cartons of fireworks can be shipped in a 20-foot container?
The number of cartons that can be shipped in a 20-foot container depends on the size of the cartons as well as the weight of the consignment. If the carton is not too large, you may ship up to 600 cartons of fireworks.
You should follow the set weight limits within a container. The number of cartons will depend on carton size and weight.
How much in US$ of fireworks can be shipped in a 20-foot container?
This is determined by the Free On Board (FOB) terms and freight of the cargo. Different types of fireworks attract different price tags. The average cost of a middle priced fireworks cargo for 600 cartons is approximately US$ 12000.00.
This figure will vary depending on the destination and freight vessels.
What kind of service do you offer to a new dealer?
If you are a new dealer, we will give you information about our fireworks products and services. We will update you on the high selling products, the customer's needs and how to offer after sales service. Contact our office and we will give you more details.
If I have a large fireworks set-off, what services can you offer?
You need to give information on the place and the level of performance. We will provide the catalogues, equipments and scenes during the fireworks set-off. We have state of the art lighting system which provides one of the most beautiful and spectacular sceneries.
What are the different classifications of fireworks?
Consumer Fireworks formerly known as Class C fireworks and also known as 1.4G Fireworks are common fireworks and firecrackers sold for consumer use. Consumer fireworks include multiple tube devices, shells and mortars, roman candles, firecrackers, sparklers, rockets with no more than 50 milligrams of powder and novelty items such as ground spinners, airplanes, fountains, helicopters, party popper and snakes.
Display Fireworks formerly known as Class B Fireworks and also known as 1.3G Fireworks are the fireworks used in large community displays run by licensed professionals (pyrotechnicians). These devices are not intended for use by consumers.